*** The information on this page is intended for those who do NOT have an IT group
in their department.
If you do have an IT group, please speak with them first regarding any questions or
issues you have about connecting to the campus wireless.***
ITC provides wireless internet access to all current students who are registered for classes during the current semester, as well as staff and faculty. Students who are not registered
for classes will not be able to access the wireless network, even if they reside in
the dormitories.
If you need to submit a work order to ITC, please include your IP address. Providing
this information will help us diagnose and resolve the issue more efficiently. If
you do not know your IP address, refer to the “What is My IP Address?” section in the accordion menu below and follow the instructions for your operating
system (Windows, Mac, Linux, or Chromebook).
All of the information below, along with additional details, is also available in
the General Internet Help Guide, which explains how to connect to both wired and wireless networks. You can access
the guide here.
For step-by-step instructions on connecting to the wireless network using a specific
operating system, select your OS from the list below.
There have been issues in the past connecting Chromebooks to the wireless internet,
particularly the encrypted wireless. Enabling Developer Mode can fix the problem,
but some people do not wish to do this as user account data and local files will be
wiped from the machine. Additionally, Google does not currently offer any support
for anyone using Developer Mode.
Wireless Networking Information
Available Networks
NMT-ENCRYPTED is for general purpose, encrypted networks.
NMT-Weblogin is for general purpose, unencrypted networks which require regular re-authentication.
eduroam is for visiting personnel from external entities that participate in eduroam. Folks
should use their federated ID from their home institution. For eduroam Help.
Occasionally, ITC will turn on an NMT-Guest network. This is usually for a week or two at the start and end of school year when
many parents and other visitors are on campus. Currently, however, this network is
not permanent, so don’t expect it to be available all year long.
What is my login information?
Login to the wireless with your Banweb credentials: 900# and corresponding password.
Whenever your Banweb login information is updated, your Wi-Fi login will be updated
as well within half-an-hour or so.
If you are using an Android device, your Identity is your 900# and the EAP method
is PEAP. Under the option for CA certificate, select Do not validate. If you are using Windows 7, 8, or 10 you may be prompted multiple times to enter
in your username/password. Continue trying to enter them and eventually you should
be able to connect.
If you have forgotten your Banweb login information, contact the Registrar’s office
(Toll-Free: 1-800-428-TECH ext #6) to reset your Banweb password. The Help Desk cannot reset it.
Encrypted or unencrypted wireless?
The main differences between the wireless networks are the encryption level and how
often you need to re-authenticate (login).
The unencrypted wireless can be better when you need to login to the internet at one
location for a short time and don’t plan on moving around campus. The unencrypted
wireless can also be useful when you are having issues connecting to the encrypted
wireless. The encrypted wireless is better if you are planning to roam around campus
for a while or use the wireless for more than a day or two.
That said, ITC recommends the use of encrypted wireless internet for an additional layer of internet
security whenever possible. However, even while using the encrypted network you should be careful about submitting
any personal information online.
I can't connect to the Internet.
If you are trying to connect using an Android device, the EAP method is PEAP. Under the option for CA certificate, select Do not validate.
If you have been able to connect to the wireless internet before, the first thing
to try is deauthenticate from that network (remove or forget it) and authenticate
or log in again. For more information on how to do that, go to the Deauthentication
section below. If this does not work for you or if you haven’t ever been able to connect
to the dorm wired or wireless internet, try resetting your Banweb password: (go to
https://banweb7.nmt.edu, Enter Secure Area, login, Personal Information, Change Pin) and wait half-an-hour
or so.
In the event that you don’t remember your Banweb password and need it to be reset,
contact the Registrar’s office (Toll-Free: 1-800-428-TECH ext #6). If they reset it
for you (and you are forced to change it the next time you log in) or they make you
reset it there in the office, this password reset doesn’t count for the Wi-Fi password
reset.
You will need to log in to Banweb one more time using the method described above and
reset your password again, yourself. Once again, having the Registrar reset your Banweb
password or being forced to reset it yourself will not fix your issues connecting
to the Wi-Fi. You need to reset the Wi-Fi password yourself one more time. Because
you will need to reset your password twice, use the password you want to keep when
you reset it for the second time. Wait half-an-hour or so and try to connect to the
Wi-Fi again.
If you are trying to connect to the wireless internet with a Windows 10 computer and
the above solution doesn’t work for you, please contact the Help Desk or read the
document on Manually Adding a Network in Windows 10.
Deauthentication
Encrypted Network
If you are connected to an encrypted network and you want to deauthenticate, simply
“forget” the network, i.e. remove it from your list of known networks. For more information
about how to accomplish this on different operating systems, please select your OS
from this list--Windows 7 (PDF),Windows 8 (PDF),Windows 10 (PDF),MacOS (PDF)--and follow the directions in the Deauthenticating section.
Unencrypted Network
Upon logging in a Pop-Up window will appear that can be left in the background. When
you wish to logout click the link in the Pop-Up window. If you move between wireless
radios (devices that broadcast the signal), you will most likely need to login again
and the Pop-Up window might not work.
If Pop-Ups are blocked there will be a URL on the authorization screen that will allow
you to log out (of this particular session), and a "browse to" link that points to
the location to which you were originally navigating. You can save the WebAAA link
to logout later.
Access to wireless for guests and significant others
Guests
If your department wishes to sponsor guests and purchase wireless accounts for them,
please contact the Help Desk and put in a work order. Currently the only departments
that are set up to deliver guest access are the New Mexico Tech Library, ITC, Fidel,
and Macey.
Significant others
If you are a registered student or staff member of New Mexico Tech but your significant
other is not, they can get wireless access for a fee. If you want to use this service,
please contact the Help Desk and put in a work order.
What is my IP address?
If you are having issues with your network connection (wired or wireless) please include
your computer’s IP address with your Networking work order. Generally, your IP address will begin with 129.138.
Windows
Open up the command interface (press the Windows key on your keyboard, type cmd into
the Windows search bar, and hit enter).
Then type ipconfig and hit enter. Your IPv4 and IPv6 addresses (a series of numbers
or letters with dots between them) will display, as well as some other information
about your network connection.
If the issue is with your wired internet (Ethernet), please include the IPv4 Address
from the section labeled Ethernet adapter. If the issue is with your wireless internet
(Wi-Fi), please include the IPv4 Address from the section labeled Wireless adapter.
Mac
Open up a terminal (Applications -> Utilities -> Terminal).
Then type ifconfig and hit enter. Your IPv4 (inet) and IPv6 (inet6) IP addresses will
display--a series of numbers or letters with dots between them--as well as some other
information about your network connection.
If the issue is with your wired internet (Ethernet), please include the inet address
from the section labeled either en# or eth# (where # is some number, usually 0). If
the issue is with your wireless internet (Wi-Fi), please include the inet address
from the section labeled wlan# or ath# (where # is some number, usually 0).
Linux
Open up a terminal, type ip addr, and hit enter. Your IPv4 (inet) and IPv6 (inet6)
IP addresses will display--a series of numbers or letters with dots between them--as
well as some other information about your network connection.
If the issue is with your wired internet (Ethernet), please include the inet address
from the section labeled either en# or eth# (where # is some number, usually 0). If
the issue is with your wireless internet (Wi-Fi), please include the inet address
from the section labeled wlan# or ath# (where # is some number, usually 0).
Chromebook
Go to web address chrome://system (Chromebook’s system information section). Expand
the section labeled ifconfig. Your IPv4 (inet) and IPv6 (inet6) IP addresses will
display--a series of numbers or letters with dots between them--as well as some other
information about your network connection.
If the issue is with your wired internet (Ethernet), please include the inet address
from the section labeled either en# or eth# (where # is some number, usually 0). If
the issue is with your wireless internet (Wi-Fi), please include the inet address
from the section labeled wlan# or ath# (where # is some number, usually 0).
